ERP, CRM and BI Solutions

Manage your business with ease

Finance

All the essential elements in one place – customer and vendor details, products and prices, tax rates and accounting. Your invoices are – literally – one click away.

Sales

Skip time-consuming tasks to focus on what matters most: selling! Create professional and interactive quotations instantly with powerful quotation builder.

Bulgarian Localization

Sales and Purchases VAT Ledgers, monthly VAT & VIES declarations, Intrastat, specific reports and additional business functionalities – fully compliant with Bulgarian legislation & requirements.

Warehouse

Real-time inventory management with all features: up to 3 levels warehouse configuration, reduce stockouts, speed up operations, optimize routes, instant tracebility.

E-commerce

Design appealing product pages with one of the best page builder on the market. Then, from marketing to operations, enjoy the simplicity of a unified platform.

Manufacturing

MRP + MPS + PLM + Quality + Shop Floor + Maintenance – all you need in one single platform. Schedule manufacturing orders, Master production schedule, fine tune easily with the Gantt chart.

What is ERP?

Boost your business efficiency with an innovative ERP solution

The abbreviation stands for Enterprise Resource Planning, but what does the ERP mean? A term coined by Gartner in the 1990s is defined as the ability to deliver an integrated suite of business applications. ERP tools are crucial for managing thousands of businesses because they integrate all the companies needed in a single system. They share a common process and data model, covering broad and deep operational end-to-end processes, such as those found in Finance and Accounting, Marketing and CRM, Supply Chain Management, Distribution, Manufacturing, Employees and Human Resources.

ERP software systems consists of business applications that are all connected and share one common database, centralizes data and resolves data conflicts and this is the reason why they sometimes been described as the “central nervous system of an enterprise”. They provide automation and integration of all day-to-day business operations, cross-departmental visibility and transparency, enable efficient analysis, and drive process improvements. Decreasing the number of resources necessary to run the business end-to-end leads to cost savings combined with higher productivity.

43,3% enterprises in EU use ERP tools as of 2023

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Information and communication sector (60,5%)

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Manufacturing (53,6%)

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Electricity, gas, steam and air conditioning (53,0%)

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Wholesale and retail trade (49,7%)

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Real estate activities (49,7%)

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Professional, scientific and technical activities (45,4%)

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Construction (33,0%)

In 2023, more than half of the enterprises in Denmark (67,3%), Belgium (59,5%), Sweden (58,6%), Finland (56,9%) and Spain (54,6%) used ERP software to share information between different functional areas. On the other hand, ERP software was used by 22,6% of enterprises in Romania and 21,7% in Bulgaria.

Source: Eurostat

ERP integration plan

ERP Implementation process: The 8-step guide

Complete digital transformation for each company begins with understanding issues due to using multiple different systems and the desire to gather all the information into single database unifying flowing processes in the organization. The next step is to choose the proper ERP-system that will not only perfectly cover the current information needs but also match the future growing plans. The implementation process continues with creating Project Plan, building a team and start analyzing current applications and future requirements. The discovered gaps turns into detailed specifications which results in carefully developed and properly tested modifications. Comprehensive key users trainings helps the resourceful and time-consuming stage of data migration. After the data is migrated the end user training sessions can starts in order to test and validate the ERP is working as expected, which increases confidence into the system.

The final phase is to migrate the open balances by the initially defined Go-Live date and perform check between old applications and the new one. Once the audit is confirmed replacing the old applications with the ERP-system across entire organization can be done. There are three main options: 1. The new ERP system is activated and used exclusively going forward; 2. Parallel: Both the legacy and the new ERP system run at the same time and 3. Phased: The new ERP system is activated in phases to minimize disruptions in operations. The ERP implementation process never end with the Go-Live as your business evolves and ongoing improvements are always needed. This is why it is very important to choose properly not only the right ERP solution but also the vendor that can scale with you, according to your constantly changing needs.

Define the Scope & Goals

Understanding the organization’s goals ensures ERP system meets specific business requirements.

Choose the right ERP

Selecting an ERP system is a critical decision that significantly impacts the implementation and company’s future success.

Project Planning

Creating a detailed plan with proper resources and clear timelines keep the implementation on track and within budget.
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Analysis & Design

GAP analysis evaluate and compare the current system of the organization and its future requirements as needed.

Development & Testing

Prepare the entire system for going live. Testing is conducted to identify and resolve any issues or bugs in the system.

Data Migration

Migrating existing data from legacy systems verifies opening balances in the new ERP should matches closing balances in the current one.

User training

Comprehensive training sessions increases user confidence, leading to a faster and smoother adoption of the ERP system.

Go-Live & Post-Implementation

This marks official launch of the ERP system across entire organization and abandoning the old systems.

Why is ERP End Users Adoption so Important?

End users adoption is the key for successful ERP implementation project! It ensures that the system will be used effectively and efficiently. In case the system is not being used or used incorrectly, it won’t be able to deliver benefits that it was deployed for, such as data integrity and transparency.

ERP user adoption can help the company to standardize the business processes and to create homogeneous workflows across the entire organization, improving collaboration between departments. Once the employees feel comfortable using the system, they are more likely to be motivated and productive.

ERP Implementation Report

ERP Statistics and Trends you Need to Know

ERP implementation has proven to improve business processes for 95% of companies. 83% of organizations that performed an ROI analysis said their ERP implementation met ROI expectations. 90,9% of organizations realized expected benefits with inventory levels, 77,7% realized expected benefits with productivity & efficiency, 77,3% with removing silos, 76,2% with interactions with suppliers, 75,4% with compliance, 70,1% with customer experience, 68% with IT maintenance costs, 65,9% with real-time data, 63,9% with operating and/or labor costs, 60,5% with new operating models, and 58,4% with standardization.

Panorama ERP Report 2023

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What do we offer

Our Experts Specialize in 3 of the Best ERP Platforms

Small to medium companies

Simple, efficient, and affordable all-in-one business platform

Open-source, adaptable and scalable ERP solution, including also CRM and E-commerce integration.

Open source

Medium to large enterprises

Work smarter, adapt faster, perform better

Connect finance, sales, service, and operations with a solution trusted by over 30,000 small and midsize businesses.

MS Dynamics 365

Business Central

Large organizations

Build finance and business operations agility

Modernize your financial and business operating models to prepare, respond, and thrive amid disruption.

MS Dynamics 365

Finance & Operations